Terms & Conditions
Terms of Use:
At 11thStreetCoffee.com, we want you to have the best shopping experience possible. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy. The following is our policy regarding your privacy and the security of your information. If you have any additional questions or concerns, please contact us at CustomerService@11thStreetCoffee.com.
Information We Collect and Why?
Registration Information
11thStreetCoffee.com keeps track of information in order to give you a more enjoyable, convenient shopping experience. When you register (log in), you will be asked for your email address and a password so that we can provide you access to your account in the future. Before completing your first purchase, we will ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. In addition, we use this information for internal purposes and to comply with any requirements of the law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the 11thStreetCoffee.com web site. We may use your email address or phone number to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to customers who have chosen to receive them. At any time, you may stop receiving these emails if you desire. Logging in does NOT obligate you in any way to 11thStreetCoffee.com. In addition, we will keep track of past purchases you have made to provide you with a personalized profile of your shopping history. However, all information not necessary to fulfill your order is optional.
Note: It is not necessary to provide us with information to view our site.
Security
11thStreetCoffee.com is committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Gathered Information
All personal information submitted is used strictly for order completion and communication with our customers. We will never disclose any personal or contact information to any other parties, nor will such information be sold. Personal information is used solely for us to properly fulfill your orders, as well as to communicate with you.
User Responsibility
Users of this website are responsible for keeping their account login information. 11th Street Coffee is not responsible for any loss or damage incurred through misuse of your account. 11th Street Coffee and its affiliates provide you their goods and services subject to the following conditions. If you visit, browse, and/or shop at 11thstreetcoffee.com or its aliases, you accept these conditions. Please read this entire document carefully. When you use any 11th Street Coffee products or services, you will also be subject to any and all conditions applicable to such products or services.
Customer Accounts
In accessing and using 11streetcoffee.com, you agree to accept all responsibility for activities that occur under your account. You are responsible for maintaining the confidentiality of your account information. No persons under the age of 18 are permitted to make purchases. The customer accepts all responsibility for the accuracy of their submitted information for placing orders. 11th Street Coffee is not responsible for orders placed using stolen or unauthorized identification/payment information. 11th Street Coffee reserves the right to refuse service, terminate accounts, cancel or delay orders, and remove and edit content at their sole discretion.
Access to 11thstreetcoffee.com
In accessing 11thstreetcoffee.com, you are granted a limited permit to make personal use of the site. You are not permitted to download, modify any portion of the site without the expressed written consent of the 11th Street Coffee webmaster. In addition you are not permitted to use any part of this web sites content, design, code, downloads, or prices for commercial use. Any data taken from may not be duplicated, reproduced, copied, sold, or exploited for any reason. All logos and proprietary graphics found on 11thstreetcoffee.com may not be downloaded, altered, or used in any form print or electronic without the express written consent of 11th Street Coffee.
Copyright
All content on 11thstreetcofee.com including text, logos, layout, graphics, images, and proprietary code is protected by U.S. and international copyright laws.
Keurig Purchases
11th Street Coffee is only authorized to sell Keurig Products to residential customers in the US and Canada. By agreeing to these terms and conditions you acknowledge that the purchase of ANY Keurig products through 11th Street Coffee are to be for HOME USE ONLY. You may receive discounts via email as part of your K-Cup® replenishment program (If you are opted in).
Risk of shipping loss
The risk of loss and title for any and all items are passed directly onto you upon transfer of packages to the shipping carrier.
11TH STREET COFFEE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE ACCESS AND USE OF THIS SITE. THIS INCLUDES, BUT IS NOT LIMITED TO INCINDENTAL, DIRECT, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Changes and Modifications to Service
11th Street Coffee reserves the right to make changes to their products, services, and prices at any time and without notice. We also reserve the right to refuse or alter service to any individual or group at their discretion. 11th Street Coffee reserves the right to deny access to certain users or groups by means of blocking certain IP addresses from accessing the website.
